b'OUR MISSIONWatermark Living will strive to make each customers experience enjoyable.We will always attempt to be the best specialty furniture source in our ever expanding marketplace by providing quality products and services as measured by our customers satisfaction, our companys reputation and profitability.OUR VALUESHow we accomplish this is as important as the mission itself.We will maintain these basic values.People - Our people are the source of our strength.They are our company in the customers eyes. Their productivity and innovation provide our corporate intelligence and determine our reputation and vitality.Together we will strive for continuous improvement.Involvement and teamwork are our core human values.Products - We will strive to offer the best selection, quality and value to our customers.COMPETITIVE ADVANTAGESKnowledge & Experience-WatermarkLivinghasbeensourcingcasualfurniture,accessoriesand lighting for over 40 years with long term relationships with factories whose quality has proven to stand the test of time.These long term relationships are the foundation of success for the company.Diversity of Product - We offer everything from cast aluminum to extruded aluminum, outdoor woven to our own synthetic timber along with indoor wicker and rattan.Our assortment of materials gives you the opportunity to mix and match design styles that best suit your consumers needs.Availability - Products in the Watermark Living line are inventoried in the Largo, FL distribution center. In stock items can ship in as little as 48 hours with American made special order cushions shipping in under 3 weeks.Attention to Detail - We buy in quantity directly from some of the best quality manufacturers around the world.Design, detail, finishing, construction methods and comfort are all strictly controlled.We do the little extras to insure the look, comfort and durability are right.Tested & Proven - We do not offer products for wholesale until it has been tested and proven for quality and saleability.Options - At Watermark Living, we offer more than 250 special order fabrics in two grades!This adds to the value of the sale and simplifies the selling process.The fabrics used are only the highest quality in the outdoor industry including Sunbrella and Outdura.We also accept Customers Own Material (COM) fabric at no additional charge.Customer Service - The mission of customer service is to resolve the issues a dealer may encounter in a satisfactory and timely manner.The department is highly automated which allows any issue to be resolved both quickly and correctly.Guaranteed Freight Rates - A dealer never has to second guess what the freight will cost as the company provides the rate to each territory for warehouse, curbside and white glove delivery.OUTDOOR'